Important: The instructions below apply to standard Epson series printers. Always disconnect power cables before reaching inside internal paper paths or hardware assemblies.
Recommended Resolution Steps
- 1
Obtain the compatible waste ink counter reset utility for your specific Epson EcoTank or WorkForce model.
- 2
Connect the printer to your computer via a direct USB cable to ensure uninterrupted communication.
- 3
Read and reset the internal waste ink counter value back to zero using the utility.
- 4
Inspect or replace the porous waste ink absorption pads in the lower tray to prevent excess ink overflow.
- 5
Restart the printer and run a test print to confirm the red status lights have cleared.