Important: The instructions below apply to standard Canon series printers. Always disconnect power cables before reaching inside internal paper paths or hardware assemblies.
Recommended Resolution Steps
- 1
Power off the printer and disconnect the power cable from the wall outlet for at least 10 minutes to let the printhead cool.
- 2
Open the top access cover and gently move the cartridge cradle toward the center replacement position.
- 3
Take out all ink tanks and unlatch the removable printhead assembly.
- 4
Dampen a lint-free microfiber cloth with a drop of isopropyl alcohol and lightly wipe the gold contact pins on the printhead.
- 5
Allow the contacts to dry completely, lock the printhead and cartridges back in place, and power the unit on.